Introduction

This information on the processing of personal data is provided pursuant to art. 13 of Legislative Decree 30 June 2003, nr. 196 ("Code regarding the protection of personal data") and the subsequent EU Regulation 2016/679, known as GDPR (General Data Protection Regulation) for the consultation and use of this website, laboratoriosilvana.com and related subdomains if existing.

Data controller

Laboratorio Silvana s.r.l.s - VAT number IT 00952050946, via san Nicola, 27 – 81100 Caserta (CE) – ITALY.

These data are processed by data controller with automated tools and for the time strictly necessary to achieve the purposes for which they were collected.

When and what information is collected?

Like all websites, this site also makes use of log files in which information collected in an automated manner is stored during user visits. The information collected could be the following:

- Internet protocol address (IP);
- type of browser and device parameters used to connect to the site;
- Internet service provider’s name (ISP);
- Date and time of visit;
- The visitor’s web page of origin (referral) and exit;
- possibly the number of clicks.

2. The aforementioned information is processed in an automated form and collected in an exclusively aggregated form in order to verify the correct functioning of the site, and for security reasons. This information will be treated on the basis of the legitimate interests of the owner.

3. For security purposes (spam filters, firewall, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in accordance with the laws in force on the subject, in order to block attempts to damage the site itself or to cause damage to other users, or in any case harmful activities or constituting a crime. These data are never used for the identification or profiling of the user, but only for the purpose of protecting the site and its users, such information will be treated on the basis of the legitimate interests of the owner.

4. The website laboratoriosilvana.com collects some anonymous information about visitors to the site (technical cookies, statistics on the use of the site) independently or through third parties; other data may be collected when using the information request form on the contact page (name, e-mail address).
However, you can visit this site anonymously.

Technical cookies

This type of cookie allows certain sections of our site to function correctly.
They are of two categories: persistent and session cookies.

  • Persistent cookies
    Once the browser is closed they are not destroyed but remain up to a preset expiration date.
  • Session cookies
    They are destroyed every time the browser is closed.

These cookies, which are always sent from the laboratoryosilvana.com domain, are necessary to correctly view the site in relation to the technical services offered; they will therefore always be used and sent, unless the user changes the settings in their browser (thus affecting the display of the site pages).

More information on the dedicated page: Extended information on cookies..

Statistics

The collected data allows you to monitor and analyze traffic data and are used to keep track of User behavior.
Information relating to website statistics concerns, by way of example and not limited to, most visited pages, origin of the visit, time of visit, geographical origin, type of device, operating system, browser used.

This website uses the statistics system Google Analytics, a web analysis service provided by Google Inc. ("Google") which uses the data collected for the purpose of tracking and examining the use of this site, compiling reports and sharing them with other services developed by Google. Google may use the data collected to contextualize and personalize the advertisements of its own advertising network. The principles of security and privacy of Google Analytics summarize the measures taken by Google to protect user data. More information can be found on the following official link: Privacy and Google terms.
It is also possible to install a browser add-on to deactivate Google Analytics: component download page and more information.

IP anonymization and additional services

The owner of this website has decided to use the user IP anonymization function (provided by Google and described on the following page): IP Anonymization in Analytics).

The owner of this website also informs that he has not connected Google Analytics to any additional service and that no advertising or data sharing options with Google have been activated.

Request information using the Contact form

By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Collected personal data: name, e-mail.

Request information using the Newsletter form

By filling in the Newsletter form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Collected personal data: E-mail.

What is this information for?

Any information we collect from you can be used in one of the following ways:

  • Personalize your experience
    (The information helps us better respond to your individual needs)
  • To allow users to purchase our products
  • To improve our site
    (We continually strive to improve our product offering based on the information and feedback we receive from you)
  • To manage and respond to requests for information sent to us from the site's contact form
  • To send periodic e-mails
    The e-mail address provided for order processing may be used to send information and updates regarding your order, as well as to receive occasional information.

Note: at any time you can cancel your registration to the Newsletter: you will find the indications at the bottom of each e-mail received.
We are at your disposal for any request for additional information through the form you will find on the link: Contact us.

How do we protect your information?

We implement a number of security measures to ensure the security of your personal data when you submit personal information.

We offer the use of a secure server. All information is transmitted through Secure Socket Layer (SSL) technology.
In any case, as the data transmitted is not encrypted, we do not recommend sending personal information while using the form on the Contact Us page.

Where is this information stored?

  • The processing of the data generated by consulting the laboratoriosilvana.com website and using the form on the Contact Us page takes place at via San Nicola, 27 – 81100 Caserta (CE) – ITALY.
  • As regards the data collected by the hosting service (see "When and what information is collected?"), these are processed by ServerPlan Srl at Via G. Leopardi, 22 – 03043 Cassino (FR) Italy. More information on the type of data and related processing on the official link: Serverplan's Privacy Policy.
  • As regards the data collected by the statistics system Google Analytics (see “Statistics”), the place of data processing is the United States of America (USA)
    More information can be found on the following official link: Google's Privacy and Terms .

How long will this information be kept?

The information obtained through the contact form will be kept for 12 months.
The information relating to site usage statistics will be kept for 14 months.
All other information will be kept in accordance with the current Italian tax regulations.

Information to third parties?

This website uses the statistics system Google Analytics, a web analysis service provided by Google Inc. ("Google") which uses the data collected for the purpose of tracking and examining the use of this site, compiling reports and sharing them with other services developed by Google. Google may use the data collected to contextualize and personalize the advertisements of its own advertising network. The principles of security and privacy of Google Analytics summarize the measures taken by Google to protect user data. More information can be found on the following official link: Google's Privacy and Terms.
It is also possible to install a browser add-on to deactivate Google Analytics: component download page and more information.

The owner of this website has decided to use the user IP anonymization function (provided by Google and described on the following page): IP Anonymization in Analytics.).

The owner of this website also informs that he has not connected Google Analytics to any additional service and that no advertising or data sharing options with Google have been activated.

Online privacy

This online privacy policy applies only to information collected through our site and not to information collected offline.

Consent

By using this site, you agree to this privacy policy.

Users’ rights

You can request to receive a copy of the personal data being processed and / or the deletion of data even if you have only contacted us using the form on the Contact Us page.

Requests can be addressed to the data controller, without formalities or, alternatively, using the model provided by the Guarantor for the Protection of Personal Data or using the form on the Contact Us page.

1. The art. 13, c. 2 of EU Regulation 2016/679 lists the user's rights.

2. Therefore, the laboratoriosilvana.com website intends to inform the user about the existence:

– Of the right of the interested party to ask the holder for access to personal data (Article 15 of the EU Regulation), their updating (Article 7, paragraph 3, letter a) of Legislative Decree 196/2003), the rectification (Article 16 of the EU Regulation), the integration (Article 7, paragraph 3, letter a) of Legislative Decree 196/2003) or the limitation of the processing that concerns them (Article 18 of the EU Regulation) or to oppose , for legitimate reasons, to their processing (Article 21 of the EU Regulation), in addition to the right to data portability (Article 20 of the EU Regulation);

- Of the right to request cancellation (Article 17 of the EU Regulation), transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed (Article 7, paragraph 3, letter b) of Legislative Decree 196/2003);

– Of the right to obtain the attestation that the updating, rectification, integration of data, cancellation, data blocking, transformation operations have been brought to the attention, also as regards their content, of those to whom the data have been communicated or widespread, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right (Article 7, paragraph 3, letter C) of Legislative Decree 196/2003).

3. If the treatment is based on art. 6, paragraph 1, lett. a) – express consent to use – or on art. 9, paragraph 2 lett. a) – express consent to the use of genetic, biometric, health-related data, revealing religious or philosophical beliefs or trade union membership, revealing racial or ethnic origin, political opinions – the user has the right to revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation.

4. Likewise, in case of violation of the law, the user has the right to lodge a complaint with the Guarantor for the Protection of Personal Data, as the authority responsible for monitoring the processing in the Italian State.

5. For a more in-depth examination of the rights that compete with you, see art. 15 and ss. of EU Regulation 2016/679 and art. 7 of Legislative Decree 196/2003.

Changes to our privacy policy

If there are any changes to this privacy policy, they will be posted on this page.

Questions and / or doubts?

For any additional information request, you can use the form you will find on the Contact us page.